Last updated 11 October 2026
English · Svenska · Norsk · Dansk · Deutsch
Plain language, because terms nobody reads protect nobody. Using any Glenn app means agreeing to what follows. They cover every Glenn app: Glenn Pack, Glenn Drive, Glenn Proof, Glenn Archive, Glenn Service, Glenn Wine, Glenn Write and Glenn Trot, and the ones that follow. Each app is named in your language; in Swedish, for example, they are Glenn Lagra, Glenn Köra, Glenn Inköp, Glenn Arkiv, Glenn Serva, Glenn Vin, Glenn Skriva and Glenn Trav.
A family of small apps that share one account. Glenn Pack records what you have put into storage, so you can find it again without opening every box: places, boxes, what is in them (said or typed), photos, QR labels, one search, and sharing a place with other people. Glenn Drive is a driving log: cars and trips, said or typed, with totals and a yearly spreadsheet. Glenn Proof keeps receipts: a picture of each, read once and then sealed so only you can open it, and the dates that matter for returns, warranties and complaints. Glenn Archive remembers your paper archive: which folder each paper is in, where that folder is kept and the dates that matter (said or typed), with a sealed copy of a paper if you want one. The papers themselves stay at home. Glenn Service is a service log for the car and the home: what was done and when (said or typed), and when each thing is due next. Glenn Wine keeps track of the wine and spirits you keep: how many bottles are where, when each is at its best and what it goes with (said, typed or read from a label). Glenn Write writes down what you say or type as a note, a list, steps, a diary, a log or a memory, sealed so that only you, and the people you share a note with, can read it. Glenn Trot is a notebook for people who follow harness racing: it shows the day’s races and each horse’s past starts, and keeps your picks, your notes on each horse, how a ticket went and who pays whom, sealed so that only you, and the people in a group you play with, can read it. It is a notebook and not a betting service.
You need an account, and the email address on it must be one you control. Keep your sign-in method to yourself; you are responsible for what happens under your account. You must be old enough to enter a contract where you live, and at least 13.
Everything you put into Glenn — box codes, the names of your things, details, photos, cars, trips, receipts and their pictures, papers, folders and copies, services, wines, notes, tickets — remains yours. You give us only the permission we need to run the service: to store your content, to show it back to you and to anyone you have invited to that place, shared a note with or play a ticket with, and to turn a recording or a picture of a receipt or a label into a list of things, trips, purchases, papers, services or wines, or a note, or changes to a ticket. Nothing more. We do not use your content to train models, and we do not sell it.
You are responsible for what you store. Don't use Glenn for anything illegal, for content you have no right to, or to store other people's personal data in a way that would breach their rights.
Each app has a free plan, enough to see whether it suits you: in Glenn Pack one place and three boxes, in Glenn Drive one car and ten trips, in Glenn Proof five receipts, in Glenn Archive five papers, in Glenn Service one car or thing at home, in Glenn Wine five wines (any number of bottles of each), in Glenn Write ten notes (notes shared with you don’t count) and ten minutes of recording a day, and in Glenn Trot every race day to look at and three tickets at a time (the ten minutes of recording are shared with Glenn Write). A subscription to an app removes its limits and unlocks the rest of it (in Glenn Pack sharing, label printing and downloading a copy; in Glenn Drive more cars and the year’s log; in Glenn Proof more receipts and the spreadsheet; in Glenn Archive more papers and the spreadsheet; in Glenn Service more cars and things and the spreadsheet; in Glenn Wine more wines and the spreadsheet; in Glenn Write any number of notes and an hour of recording a day; in Glenn Trot any number of tickets, groups and a pot, and an hour of recording a day). One subscription can also cover every Glenn app at once. In Glenn Write the free plan only stops a new note: reading, ticking, adding to a note, sharing and saving your notes as a file stay open on every plan, and typing is never limited. In Glenn Trot it only stops a fourth ticket: looking at the races, changing a ticket you have, notes on horses and saving a ticket as a file stay open on every plan, and typing is never limited.
The current price is shown before you buy. You can buy a subscription in two places:
Wherever you buy it:
If a subscription lapses, your data is not deleted. You keep read access to everything; you just can't add beyond the free limits until you subscribe again.
Talking to Glenn is a convenience, not an oracle. Turning a recording into a list or a trip is automated and will sometimes get a word, a number or a place wrong — which is why every recording ends with something for you to check before anything is saved. Check it. We don't promise that the result is complete or correct, and Glenn is not intended as the sole record of anything you depend on legally, financially or for insurance.
Your recording is not stored — see the privacy page for exactly what happens to it.
Glenn Drive helps you keep a driving log with the details the tax office of your country asks for (Skatteverket in Sweden, Skatteetaten in Norway, Skatterådet and skat.dk in Denmark, the Finanzamt in Germany), and works out totals and a mileage allowance for work trips in your own car at that country's published rate for the year. Elsewhere it leaves the amount out. Your country is chosen under Me → Your account.
Every change to a trip after it was saved is noted by our database, not by the app, and listed in the yearly log, because tax offices want a log kept as you go and not rewritten afterwards. In Germany a Fahrtenbuch for a company car must show such changes; Glenn Drive helps you keep one, and the Finanzamt decides whether it is accepted.
Glenn Drive is a tool for keeping records, not tax or accounting advice. What counts as a work trip, which rate applies to you, and whether your log is enough in your situation are yours to judge, or your accountant's. Check the totals before you use them in a tax return. Keep the downloaded yearly log for as long as your country's rules require (for a business, usually five to ten years).
Glenn Proof reads a receipt automatically and will sometimes get a number or a date wrong, so check what it read before you save it. The dates it shows are a help to remember, not legal advice: open purchase or exchange (only what the shop offers; it is never a right by law), the 14 days to change your mind after buying online, by phone or at the door, warranties, and the time to complain about a fault under the consumer law of the country you bought it in (three years in Sweden; two in Norway, or five for things meant to last much longer; two in Denmark, Germany and the rest of the EU, all counted from the day you got it). The shop's own terms and the law decide, and some things, like downloads or made-to-order goods, have no 14 days to change your mind. Glenn does not promise to keep receipts for the periods bookkeeping or tax rules require; if you need that, keep your own copy too.
Glenn Proof emails you on a Sunday morning when one of these dates comes up, never more than once a week. The email is on unless you turn it off, under Me or with the link in every email. A reminder that is late or doesn’t come changes none of your rights or deadlines.
The pictures of your receipts are sealed with a key that only you have. Keep your key page somewhere safe. It is shown to you only once, and a new page makes the old one stop working. We cannot recover your pictures without your key; if every copy is lost, the pictures cannot be opened by anyone, though the details of every receipt stay.
Glenn Archive remembers where your papers are; it does not replace them. Keep the originals, and check what it heard before you save a paper. The dates it shows (when something expires or renews, or the last day to cancel) are a help to remember, not legal advice: the paper itself and the law decide. Glenn Archive emails you on a Sunday morning when one of these dates comes up, never more than once a week; the email is on unless you turn it off, under Me or with the link in every email.
A paper’s details are your own words, and Glenn leaves long numbers out of what it hears, so don’t keep identity, account or card numbers in them. Glenn Archive has nothing made for health papers; for what one says, rely on the paper itself.
A copy of a paper is sealed with the same key as your receipt pictures, and Glenn never reads it. A copy of a passport, an ID card or a driving licence is marked “Copy” across the picture, so it can always be told from the original; it never stands in for the document itself. If every copy of your key is lost, the copies cannot be opened by anyone, though the details of every paper stay.
Glenn Service helps you remember when your car and the things at home were serviced and when they are due next. What it shows as due is worked out from what you told it (every so many months or kilometres, the months of the year, or a day or reading you were told) and, if you link a car, the odometer readings in Glenn Drive. It is a reminder for yourself, not the maker's service schedule, an official inspection date or safety advice: the car's service book, the maker, your workshop or chimney sweep, and the rules where you live decide. A missed service or inspection is yours to keep track of; check what Glenn heard before you save it. Glenn Service shows what is coming up when you open it, and emails you on a Sunday morning when a service comes up, never more than once a week; the email is on unless you turn it off, under Me or with the link in every email.
Glenn Wine is for adults who keep wine and spirits, and you must be of legal drinking age where you live to use it. It does not sell, advertise or promote alcohol.
When a wine is at its best comes from your own words or its label. When neither says, Glenn may give a usual window for that kind of wine, from Glenn’s own table of wine styles, always marked as Glenn’s guess: it is not a fact about your bottle, and the maker, the label and your own taste decide. What goes with dinner is answered only from your own bottles. Glenn never names a shop, a price, a score or a link, and never encourages anyone to drink. Check what Glenn heard or read from a label before you save it.
Wine names are matched against LWIN, the Liv-ex Wine Identification Number database, © Liv-ex, licensed under Creative Commons Attribution 4.0. Glenn keeps a copy in its own database with only the columns it needs for matching; that is our change to it.
Glenn Wine reminds you of what is good to know about your wines: a wine at its best from this year, its best years ending, or bottles left of a wine you said was past its best. It shows them in the app, and emails them to your account’s address on a Sunday morning when something is new, never more than once a week. The email is on unless you turn it off, under Me or with the link in every email. A reminder is a note for yourself, built on the same windows as above; it is not advice to open a bottle, and a missed reminder is no promise broken. After you take a bottle out, Glenn may ask how it was; your answer moves the years for the bottles left.
Glenn Write writes down what you say in your own words, and will sometimes get a word, a name or a date wrong, or choose the wrong kind of note. Check what it wrote, and its changes when you add to a note, before you keep them; if you choose under Me to be asked less, what is saved without asking can be undone. Glenn Write has nothing made for health.
Every note is sealed with your key, the same key as your receipt pictures and copies of papers, and Glenn cannot read it. Keep your key page somewhere safe. We cannot open your notes for you without your key; if every copy is lost, nobody can open them, and starting over with a new key deletes the notes only the old key could open. The lock (a code, Face ID or a fingerprint) keeps other people out of the app on that device; it is not the key, and forgetting the code loses nothing.
When you share a note, the people you share it with can read it and, if you let them, add to it and change it. Choose who you share with carefully; you can take someone off a note at any time, but you cannot un-see what they have already seen. A file you save of your notes is not sealed; keep it somewhere safe.
Glenn Trot is a notebook, not a betting service. It does not place, take or arrange bets, it does not link to anyone who does, it shows no odds, and it never tells you what to play. It never moves, holds or collects money: what you write down about what each of you put in, what came back and who pays whom is a note for yourselves, and what is paid, and how, is settled between you, outside Glenn. Glenn does not check that a ticket was placed, or that a payment was made, and is no party to any bet or to any arrangement between you. Glenn Trot is for adults: you must be at least 18 to use it.
The races, the horses, their past starts and the results come from public sources, and can be late, incomplete or wrong. They are there to help you remember, not as official results: for what counts, rely on the organiser of the race. Glenn Trot shows every horse’s facts the same way and does not pick, rank or point out any horse for you; a star or a pen on a horse is yours. Glenn Trot writes down what you say in your own words and will sometimes get a name or a number wrong, so check the changes to your ticket before you keep them.
Every ticket, note on a horse, group and pot is sealed with your key, the same key as your receipt pictures, copies of papers and notes, and Glenn cannot read it. Keep your key page somewhere safe. We cannot open them for you without your key; if every copy is lost, nobody can open them, and starting over with a new key deletes what only the old key could open. The lock (a code, Face ID or a fingerprint) keeps other people out of the app on that device; it is not the key. A file you save of your tickets is not sealed; keep it somewhere safe.
A group lets the people in it see the same tickets, and its pot if it keeps one, and each other’s names and email addresses. Choose who you invite carefully; you can take someone off a group at any time, but you cannot un-see what they have already seen. Whoever made a group can hand it to another member, or delete it. If you leave a group, you lose access to its tickets and pot, and what you had settled in it is kept for you as a private record. If you delete your account, a group you made goes, with its pot and tickets, to the member who has been in it longest, and your tickets in other people’s groups go to the person who made that group, so that the others do not lose their shared record.
Each app’s reminders come as a notification on your phone, an email, both, or not at all, as you choose under Me in that app. A reminder is a note for yourself: one that is late or doesn’t come changes none of your rights or deadlines, and what the app shows is what counts.
When you invite someone to a place, they can see and — depending on the role you give them — change what is in it. Choose who you invite carefully; you can remove access at any time, but you cannot un-see what they have already seen.
We aim to keep the Glenn apps working and your data safe, but we can't promise uninterrupted service. We may change, suspend or retire features. If we retire something you rely on, or shut the service down, we will give you reasonable notice and time to download a copy of your data.
Keep your own copy of anything you cannot afford to lose. Download a copy is built in for exactly that reason.
You can stop at any time: cancel the subscription where you bought it, and delete your account in Me → Account. Deletion is immediate and permanent. Deleting your account does not cancel a subscription: cancel it first.
We may suspend or close an account that breaks these terms, abuses the service, or puts other people's data at risk. Where it is reasonable to do so, we will warn you first and give you a chance to download a copy.
The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, for lost profit, or for data loss beyond what we could reasonably have prevented. Nothing here limits liability that cannot legally be limited — including for death, personal injury, fraud, or your statutory rights as a consumer.
We will update this page and the date at the top. If a change materially affects you, we will tell you in the app before it takes effect. Continuing to use Glenn after that means accepting the new version.
Swedish law applies to these terms. If you are a consumer, this choice doesn't take away the protection the mandatory rules of the country where you live give you, and you can always bring a claim in the courts there.
If we can't sort out a complaint together, you can turn to:
support@itsglenn.app reaches a person.